Frequently Asked Questions

My Account

How can I remove my account?

To delete your account, navigate to Edit Account, then select "Delete Account" and follow the provided steps.

How do I change my profile name?

You can update your profile name by visiting Edit Profile.

How can I update my email address?

To change your email, please visit Edit Account.

What should I do if I forget my password?

You can set a new password at Edit Account. If you've forgotten your password, use the Password Reset feature.

Content Sharing

How do I share content?

To share content, simply copy and share the link. Our integration ensures the video is automatically embedded on most platforms.

How do I create a new Community?

Go to the "My Communities" section, select "Create Community", and complete the form. Our moderators will review your submission and notify you via email.

What are the Community guidelines?

All content must respect our guidelines. Prohibited content includes underage imagery, racist materials, animal abuse, violence, hate speech, spam, and violations of laws or regulations. Violation of any rule may result in a ban.

How do I post to a Community?

First, subscribe to the Community. Then, click the "..." button on your content, select "Add to Community", and follow the prompts.

Reporting Issues

How do I report a problematic user?

Email us at support@xrealgirl.com. Include the user's profile URL and details about the issue.

How can I report a photo or video?

Use the "Report" feature available in the options menu on every photo and video.

Uploading Content

How do I upload photos or videos?

Currently, uploading content is temporarily disabled for all users.

What file sizes and formats are supported?

Photos up to 50 MB and videos up to 300 MB per file are supported. Most popular formats are accepted.

Can I upload multiple images at once?

Yes, multiple image uploads are fully supported.

Do I need an account to upload content?

Yes, sign in first. Then navigate to xrealgirl.com/uploader to upload.

Can I close the page during content processing?

Yes, you may close the page; your uploads will continue processing.

How do I manage or remove uploaded content?

To edit or delete your uploads, visit xrealgirl.com/manage.

Verification

How do I request account verification?

Submit your verification request at xrealgirl.com/verification. We review requests within 24 hours and will email you once complete.

What type of photo should I provide for verification?

Upload a clear photo holding a handwritten sign with your xrealgirl profile URL (e.g., https://xrealgirl.com/users/...). The image must be unaltered and match your current appearance.

What file formats are accepted for verification?

We accept JPG and PNG images. Ensure your photo is clear, well-lit, and meets all guidelines for a swift approval.

Do I need to include social media links for verification?

Yes, please provide at least one valid social media link so we can confirm your identity accurately.